for e-commerce
wannabes
Beginning
a small e-business
The goal of
this site is to provide information and links for at little or no cost.
Well, actually that's one goal. This is also my personal web page
design and web site development notebook and a
possibly-make-a-little-money-thru-referrals website.
This site is intended for individuals interested in starting up and
maintaining a small e-business -- do-it-yourself types who want to develop a
web site for a work-at-home-business on the internet. It covers only the
introductory issues. Please let me know if you find anything amiss --
especially if you know of information or resources I missed. (email
dr.j)
This is presented as-is -- without any assurances that I actually know what
I'm doing on the internet. (Actually, so far the appropriate slogan for my
level of success would be, 'Don't quit your day job.') What I can
assure the reader is that I'm not entirely dim and the information below
comes from hundreds of recent and ongoing hours of surfing, reading, mining
and sifting the internet for what seemed and seems to be the clearest, most
helpful information and the most useful programs, services and links.
a product
to sell
You can sell information, services, arousal and items (crafts and
merchandise) -- and probably a few other things I can't think of just now.
Selling one set of things can introduce you to opportunities to sell other
things (see selling for others,
below).
Items, of course, are easy to
understand. You sell like you would through a mail-order catalogue only it's
on the internet instead.
Services are generally like services
anywhere else -- things you do for people -- though when dealing through the
internet you do the service after they pay you.
Arousal refers to games and/or "adult"
stimulation that bring people to your site for some form of excitement
and/or arousal. These sites come in two flavors (well, okay, a lot of
flavors, depending on how you divide things up, but for this discussion
we'll divide them into two) -- sites you pay to get into (kind of like a
service where you pay first) and sites that are free. The free sites draw
surfers in the hopes that they'll click on the various ads and either buy
things (from sites that pay the original site a commission) or give
information or something.
Information sites don't really sell
the information. The information sites are like the free sites drawing
surfers to arousal opportunities, only in this instance it's information
drawing the surfers. The information brings surfers to the site to get
information, ideas, suggestions and recommendations about strategies,
procedures, services and products. It is expected that some of the surfers
will click on the links on the site and go to the service or product sites.
It is expected that some of the surfers that go to the service and product
sites will purchase or use the products and services offered. Some (or on
some sites, all) of those service and/or product sites give the originating
site a pay-per-click referral fee (a few pennies) or commissions (5%-50%) on
services and products purchased.
This page is an example of a
webpage/website offering an information "product." I spent months gathering
info and keeping track of links in an effort to get a little e-business
going. I kept the links in a webpage form which I put on my head-cleaners
website in case others might be interested. After my experience with setting
up my website, I realized that many of the services I use and some of the
products were offering commissions for referrals. I took the information I
had gathered in my head and put it on the page of links. Now I have a
webpage intended to draw surfers interested in this topic by providing free,
good information and offering easy access to the services and products
described -- some of which will pay me a commission on purchases or
sign-ups. (Recommendations on this or any other page on my website are
candidly made on the basis of what I really believe, but keep in mind I'm
smart but not all-Knowing and I'm offering no warrantees.
Sites
that will pay me if you purchase something are marked by a little star.)
a web
page
to sell it on
Keep an eye on web pages you see on the internet. Check out their web site
design and their individual web page design. Many seem too cluttered, too
disorganized. Many are very sharp, glitzy, engaging.
Your target audience: surfing customers.
You want a page that is enticing, impressive, informational, easy and quick
to load and easy and quick to understand. Your web page design needs to make
it easy to find information, navigate and (if selling) make purchases. Web
sites with lots of content -- information, articles, links to related sites
-- are most likely to be bookmarked and remembered and returned to.
Your target audience: search engines.
You can advertise your site by placing ads in various media or hope to be
recommended on popular sites, but the greater majority of hits on your web
site will come from surfers surfing via search engines. In fact, the rule of
thumb is that most hits on your web site will come from surfers checking out
no more than the first 30 listings on whatever search engines he or she
uses. No matter what customers you believe are your target audience, if you
don't plan to pay a great deal for advertizing or pay-per-click links, your
first target audience is going to be made up of the various search
engines. A website must first be understandable and attractive to the
search engines, and only then will it matter if the website is
understandable and attractive to humans. This makes it very important to
find out what the search engines look for, what strategies they use to
understand the content of a site, what results in higher ranking, and what
the search engines might misunderstand, ingore or punish a site for.
basic concepts &
terms
Spidering is the process in which the
search engine visits your site, gathers a list of all your url's, looks at
your keywords list and tries to make sense of what the important information
on your site is. The more often words appear on your site, the more
important the spider thinks they are. The spidering process tries to find
real information for surfers and tries to ignore and/or get rid of
information that seems to be trying to trick it -- so you need to watch out
for "tricks." The spidering program collects the information and then moves
on to do the same thing at all the url's it gathered from your page. It
apparently takes the spidering programs months to make the rounds through
the internet. Then they start again.
Keywords are usually listed in a META
tag at the top of the page -- an area invisible to the surfer but seen and
understood by the search engines' spider program. Some search engines don't
bother with META tags. Some only take in the first 200 characters of the
metatag keyword list. Whether the search engine spiders pick up the keywords
or not, they reportedly take note of the most commonly occurring words on
the page. They can tell the difference between sentences and words just
mindlessly repeated and as I understand it they are designed to ignore
and/or dismiss words trying to "trick" them into thinking they are more
important than they are. A general rule of thumb is to have plenty of text
on your page that uses the keywords you have in your META tag in proper
sentences. (Read more about keywords further down.)
Search engine ranking is done on the
basis of "popularity." Some engines also rank on the basis of paid-for
ranking, but this will be discussed below. "Popularity" is defined by search
engines on the basis of how often they find your url on other pages on the
internet as they spider their way around the world wide web.
.com realities
You start with a decision to make: do you get your own domain name (www.myproduct.com)?
The domain route is, of course, the most professional-looking. Your option
is having a very amature-like address (e.g., www.mylocalserver.com/~daryl/myproduct.html).
Domain names. Assuming you're going to
get yourself a domain name, you need to check out whether someone else has
it yet.
Register.com
or
Internet Goldrush are sites where
you can check and see if the domain name you want is available.
Before you pick a registration service to register your domain name, be
aware that there are some places registering domain names that keep the
ownership themselves -- read the fine print in the agreement and/or ask. My
server (with whom I've done business with since the days of BBS's) routinely
registers themselves as registrant and contact so that they get the
important set-up information. They had no problems with changing the info to
my name. Other domain registrars may keep ownership as a policy. No telling
what nightmares that could cause if you get really successful with your
website. Once you are registered, you can check the information by simply
returning to one of the domain registering sites and checking your domain
name in their search engine (the one intended for you to see if a domain
name you want is free to have). The site will tell you you can't have that
name because it's already registered and offer to give you the information
on who it's registered to. Click on that and see if it's you.
For a lot of information about domain names registrations, there is a richly
informative page on the Internet Goldrush site --
Domain Name News and Information.
There are a growing number of sites and a growing number of "dot-somethings"
coming out to handle the overload from dot-coms. Take a look at
Website.ws .
Registering your domain name can cost as little as $19.95/year (e.g.,
Verio
Web Hosting Services ,
Interliant
Web Site Solutions ).
Free sites. There are many free sites
available. You trade information or put up with advertizing banners and they
give you a domain name and space to build a webpage. The rumor is that
search engines don't take free sites seriously and may not even
bother listing your site. Many of the affiliate management programs do not
accept you as a seller, either, if you have a free site.
Domain registration, website hosting, webpage
design help. There are some sites that offer to help you walk
through whatever parts of the process you need -- registering your domain
name, hosting the site, helping you put together a site, email addresses,
storage and tech support. Some may also have a pre-fabricated web site for
you to start with and edit. Check out
Earthlink,
Verio
Web Hosting Services ,
NetNation ,
Interliant
Web Site Solutions
or
WorldMall .
load
time:
Size matters!
Believe it: size matters. The most immediate way size will matter will be in
the loading time of your webpage. The more stuff you have on it, the longer
it takes to load. The more different graphics you use, the longer the load
time. The bigger the graphics you use, the longer the load time. Generally,
if you can stick to a very few graphics, you're going to be better off.
People are known to lose patience if a site takes to long to load. It's an
instantaneous world and it is deemed important to load in 15 seconds or
less. (This page takes about 25 seconds. Did you get impatient?)
Recycling is good. Keep graphics to a minimum, but once you decide to
use one, use it as often as you like. Load time is pretty much the same
whether the graphic appears once or twenty times -- and whether it is
presented the same size every time or different sizes.

optimizing graphics. Any graphics you
intend to use should be optimized for internet. You can often get a graphic
down to 1/3 or 1/5 of its original size. Optimizing may cause a degradation
of the quality of your graphic, so be aware that it may be a trade-off of
speed for sharpness of image. Most good graphics editing programs that come
out now have a web optimization option. There are also some on-line services
that will optimize your graphics for free. I've used both types. The best I
found ( NetMechanic)
is on-line. It condenses your graphic and shows you 12 different versions
(of increasing degrees of condensation) so you can decide how much of the
clearness of the graphic you are willing to give up. NetMechanic has some
very helpful services you can use free.
portal page vs.
other pages.
To avoid monster size pages that take forever to load, most sites are
divided up into multiple pages. Some like to have a simple introductory page
-- a portal page -- that loads quickly. Be aware that search engines cannot
"spider" (explore and record information from) graphics and will record less
information on your web site if you have less information on the portal
page. The search engines' spidering activities aren't designed to take
responsibility to take a lot of time figuring your site out.
HTML, CSS
HTML (hyper text markup language) and CSS (cascading style sheets) are means
to put together your page with the paragraph indents, font changes, bells
and whistles that make it look like you want so that browsers can interpret
it. Like the basic text editing programs before Windows, HTML code can be
easily learned with some practice. Since Windows, many people like to use
WYSIWYG (what you see is what you get) programs that simply show the
finished product without showing code. I use
HotDog 6.0 which allows me to
tinker with the code. Many people use programs like Microsoft's Front Page
or they use prefabricated pages offered on servers that use editing programs
on the server (e.g.,
Earthlink.com. I find it much
better to be able to tinker with the code. I frequently find that pages on
the internet are not functioning properly -- usually because of
incompatibility with my browser that the webmaster didn't know of because
the page worked fine with their browser. When I send off an email to their
webmasters, I often get back a response indicating that the webmaster
actually relies on WYSIWYG programs that make problem solving pretty much
impossible.
A great resource for details about HTML code is the downloadable,
free, very easy to use "HTML
Library" -- download it and check it out. Another good
free resource, well organized, online and easy
to navigate is the
abakada web workshop, by kathang
Pinoy.
If you are willing to pay more to have someone else deal with these hassles,
check out services like
WorldMall.
It is very important that the code be right. Some browsers may forgive
little errors that search engine spiders do not. It is very easy to make a
nice looking page that looks great on your monitor at home but that has
multiple coding errors that might turn away a search engine.
CSS -- cascading style sheets -- are formatting information which is
kept on a separate page. Cascading style sheets are intended to offer more
control over the appearance of the webpage with greater readability for
people with accessibility
problems. If you haven't already designed your pages, look into cascading
style sheets to do your formatting. Much of the formatting of webpages in
the years to come will be expected to be on cascading style sheets as
current on-page html codes are phased out to make pages easier to read by
search engines and people with visual impairments.
Color-coding. When you add color to
background or text, you have the option of naming a few colors by name.
Otherwise, colors have 6-digit codes that are preceded with a "#."
Green, for example, might be coded as
"color=green" or "color=#007700." My understanding is that at least some of
the search engine spiders don't like colors to be named.
Nesting errors. Nesting errors are HTML
errors where one tag (tags direct changes in font, etc.) is opened and then
another is opened and then the first one is closed and then the second one
is closed (e.g., open TAG A, open TAG B, close TAG A, close TAG B -- ABAB).
Tags are intended to encompass (e.g., open TAG A, open TAG B, close TAG B,
close TAG A -- ABBA). Nesting errors can cause you problems with browsers
and search engines.
Frames. Everything I read says to stay
away from frames. Though nifty in many ways, they make adding a page to your
Favorites or bookmarking a page impossible or unpredictable, they make
browsing impossible for the visually impaired, and they confound search
engine spiders.
Code checking, spell checking, etc. Once
you get your page done, you need to be certain the code doesn't have
problems. There are several ways to check your pages and I recommend you do
them all.
- First, I recommend taking a look at your page with both Netscape 4.x
and IE 5.x. You can have both browsers on your computer and up and running
at the same time. These, it is my understanding, are the two most popular
browsers and versions, accounting for the vast majority of web browsers.
Your page needs to be viewable by both.
Second, use any spell checking program you may have available. This is
tedious if you use a regular text-editing program because the code will
pop up as spelling errors. Microsoft Word checks spelling while ignoring
code.
HotDog 6.0 has a great spell
check that takes code into consideration.
Third, use a code checking program. I use
CSE HTML Validator. I've tried
a few, but CSE does a very good job. It's also available in a "lite"
version as shareware which you can try for an indefinite period of time.
Fourth, use an on-line check-up. There are several available. The two I
have found most helpful are
NetMechanic
(#1) and
WebsiteGarage.
Also, ask others to look at your on-line and check for errors using their
computers at home or at work.
Validate your html. As another check,
validate it using
W3C HTML Validator Service. You
have to remember to do this periodically, too, if you tend to make little
changes to your sight (which you will).
Uploading your webpage to your server.
This is also called "launching" your web page. You establish a place for
your webpage on the internet with a server. The server houses your page and
when someone types in your url, they go to the server it resides on and they
download if from there. This is already done if you've established your
webpage and edited it on-line. But for those of us who like to have our
webpage on our computer at home or office so we can work on it off-line, we
need to upload it to the server after making any changes. This is done with
a launching program -- usually named something-FTP or FTP-something. The
cheapest way to go here is with a program you download as shareware. I like
WS_FTP, available from most shareware sites (i.e.,
Tucows,
Sharewarejunkies). You need the program and you need the server
to have a place for your web pages and you need to have your password and
identification to get into that part of the server (password and id can be
different from your logon).
Meta Tags
Meta Tags (AKA, metatags) are intended to be seen by search engine spiders.
They're invisible to the surfer (unless viewing Page Source in Netscape or
Source in IE). Meta tags are not essential to viewing by the surfer but may
be required by the search engine to begin its categorization of your
keywords, url's and content. Meta tags tell the search engine the title of
your page, the description of your page, the keywords, the publisher and
copyright holder and other things you might want the search engine to know.
Meta tags can also be used to redirect a surfer to another page or authorize
or reject viewing by the surfer on the basis of adult content or
kid-safeness. the basis of adult content or kid-safe.
There are several sources of good information about meta tags.
bearzweb.com lists the most
widely used metatags & explanations & options
meta-tags.com offers a
hodge-podge of metatag information (sprinkled with a lot of ads)
webdeveloper.com provides a
good-sized links page of many sources of detailed info on metatags
scrubtheweb.com offers a
metatag builder
|
keywords
Keywords are the keys to your site's success. Keywords are the "key" words
that the search engines believe represent your website. These are the words
that search engine users (surfers) will find your site with -- the words and
short phrases that a surfer might put into the little search engine input
box that starts the search process. If you sell widgets on your site and
a particular search engine has your site url associated with the word
"widgets," then anyone who types "widgets" into that search engine's
input box will get a list of sites that will include yours. You may be the
37,000th url on the list, but you will be there. (Search
engine ranking is discussed further down on this page.) If the search
engine doesn't have your website url associated with the word or phrase that
the surfer plugs into the input box, the search engine won't be offering
your site's url.
Keywords are only "keywords" if the search engines decide they
are. There are roughly three ways search engines decide what your
keywords are: 1) Their spider program may read the list of keywords that you
furnish in the meta tag at the top of your page, 2) you may be asked to
furnish your keywords to some search engines when you submit your site to
them manually, and/or 3) the search engine spidering programs decide for
themselves what they think your most prominent words are. Though some search
engine spiders may ignore the metatag keyword list or use it only as a
guide, you should still carefully consider what you should list as keywords
and list them in the metatag (see metatags above)
and furnish them when manually submitting your site to search engines. You
should also make sure you use a lot of supporting text on your webpages --
especially your home page -- that uses your keywords in coherent sentences.
With regard to the metatag keywords list, keep in mind that some search
engines may not read past the first 200 characters, while others may read on
no matter how long your list is. To be safe, have your most powerful
keywords listed in the first 150 characters. Separate keywords with commas.
They don't need to be single words (for example, "hypnosis tapes, stress
management, relaxation" in the metatag would be considered to be three
keywords) but I'm not sure how many words in a phrase it would take before
the search engines would goof them up or they would be unlikely to ever be
used in a search.
Avoid repetitions unless used in coherent sentences. Your keywords should be
everything relevant but the list in your metatag or the list you furnish
search engines when you manually submit should not have repetitions in them.
It is my understanding that search engine spiders ignore repeated words. If,
for example, you sell hypnosis tapes like me, you might think "hypnosis,
hypnosis tapes, hypnosis cassettes, hypnosis for anxiety" would be good
keywords -- but that's apparently a keyword list with a bunch of repetitions
that might result in the word "hypnosis" being ignored. Better is "hypnosis,
tapes, cassettes, anxiety."
The best keywords. A really nifty guide
is to go to a search engine you like, put in your best keywords and see what
sites come up in the top few positions. Then check their keyword list (once
the page is loaded, go to the menu along the top of your browser, click on
View and then click on Page Source or Source. This can
be helpful in helping you generate more keywords you haven't thought of.
Another thing to do is utilize some of the services available on the
internet.
WordTracker
is a cool service that offers several aids -- some for a small fee and some
free. A nifty free
service they offer is an emailed weekly list of the top 500 keywords used on
the search engines. This is handy to see what kind of words and what kind of
phrases are most commonly used by surfers. They offer, for a small fee, to
help you find all keyword combinations that bear any relation to your
business or service -- many of which you might never have considered -- and
to show you how popular these keywords really are. They'll also show you the
chances of making it into the top 10 rankings on the major search engines.
Another great little free online service is
Search-Engine-Optimization-and-Website-Promotion.com's
Web Site Analysis which analyzes
your keywords and gives good advice about ways to optimize.
There are also computer programs that can help generate keywords by checking
the web. Some of these are available on-line. So far, I haven't found one
these that seemed helpful enough to remember, much less suggest or
recommend.
Keywords and page content. As mentioned
above, though you shouldn't have repetions of keywords in the metatag
keyword list, you should have your keywords repeated in real
sentences on your webpage. The search engines don't take keywords very
seriously if they aren't found in the text on the page. The more verbal
content you have on your webpage that restates keywords and keyword phrases,
the more likely the search engines will categorize you appropriately. Search
engines go to sites to categorize them, index keywords, and get a gist of
the content. Their customers are the surfers who do searches through them.
The better they are at determining what a site has and the better they are
at boiling it down to a few words and one or two sentences, the more
customers they can get and keep. Sometimes there is a human involved,
sometimes only a spidering program, but either way it is very important to
have lots of sentences and clauses -- not just single, no context words --
throughout your page.
Search engines' spiders do not view or in any way understand graphics, so
it's worthless as far search engines go to have the important information
about your site in a graphic. It's also close to worthless to have a portal
page with only a few links to your meatier pages. If you go that route, be
sure to also submit your meatier pages to the search engine sites manually
or through some service -- and be sure those pages have good keyword lists
in their metatags with good supportive text in the pages' content.
webpage design
Webpage design is going to be critical to your success in getting anyone to
look over your site after you've accomplished the initial task of getting
them to come see it. The webpage design says something about you, your
product, your general level of success. You can have other design your
webpage or you can do it yourself. When I initially put together my page to
sell hypnosis tapes, a friend told me my site more or less said, "Just a guy
with some tapes." I felt crushed. I looked into a few alternatives and
decided they were too expensive and decided that, in fact, I was and am just
a guy with some tapes -- and I plunged ahead.
If you decide to design your own page -- and you've probably decided that
or are about to if you're reading this -- then the issues are basically 1)
what do you want to focus on? 2) what do you want to say? 3) how do you want
to organize it? 4) what colors and graphics will help? 5) what parts of what
you want to say and do on your website should be on your main page (your
home page) and what other pages should connect to it? and 6) do I use CSS,
frames, tables, or what to organize it?
Resolutions. You need to design your
page so it looks good and sells whether the viewer is looking at it at
640x480, 800x600, 1024x768 or whatever. As of July, 2001, the data I've read
about suggests that 61% of the browsers are browsing at 800x600. If it looks
okay at 640x480, it will probably look okay, just smaller, at any of the
other resolutions -- but the other way around is not the case. Its a
good idea to check different resolutions every once in awhile to see what
they do to your page. It's easy to lull yourself into thinking that you have
a great webpage design with graphics and text looking great together -- and
then find out that the graphics and the text do not stay in the same place
relative to each other with different resolutions.
Browser compatibility. It's not enough
that you have to worry about how things look at different resolutions, you
also have to consider how things look on different browsers. Some browsers
don't understand the code that others do or may interpret it in different
ways. Most info articles site Internet Explorer 5 as the most popular
browser and Netscape 4.x as the second. These two account for the vast
majority of browsers with IE5 being 2-3 times more popular than Netscape. If
you make sure you are compatible with those two browsers, you've covered
most of the surfers.
If you don't already have
 Netscape,
download it and install it. You can run both Netscape and IE at the same
time. If you have both, you can check how your site looks on both as you
work on it. Also, use a service like
NetMechanic ,
which -- among other tasks -- reviews your pages on the basis of
compatibility with Netscape 2.x, 3.x, and 4.x and IE 3.x, 4.x, and 5.x.
Counters allow you to determine how much
traffic you're getting on your various pages. There are several kinds of
counters.
Counterguide gives what seems to
be a good overview of the different kinds of counters available. I
have found
Jinko does a great job affording
me 120 counters for a minimal fee.
Adding audio to your site can be an iffy
idea. Many people find background music invasive. Many block audio because
of fear of viruses, etc. If you do have a need to put audio on your site,
the following may be helpful:
nch.com.au,
hitsquad.com.
Passwording pages. You can set up a
sub-directory on your server that requires passwords for pages. This
requires having a separate area for certain pages (easy to set up) that
contains the pages you want to restrict access to. When someone tries to
access a page in this area a box appears and asks for a user name and
password. I found several links on the internet that briefly discussed
setting up passwords but basically found that the assumption was that I had
a lot of knowledge I didn't have (e.g.,
htmlgoodies.com,
enteract.com,
mirage.golden.net,
alts.net). I ultimately found it
was most effective to speak to tech support at my server. They set it up
within a few hours.
Just who are you, anyway? In spite of
all the issues about anonymity on the internet, if you're going to ask
people to buy your products, believe your advice and/or give you their
credit card numbers, you're probably going to have to tell them who you are.
Even though credit cards are reasonably well-backed up by the companies
behind them, very few people are going to trust a post-office box and a url.
The conventional wisdom is that you need to offer a little background of who
you are and where you can be reached if something goes amiss. (See
Who is Dr. J?.)
Filters - ICRA Internet Explorer and
several filter programs designed to keep kids from being exposed to
pornography may refuse access to any internet page that don't have a meta
tag labeling the site as kid-safe by the
Internet Content Rating Association (ICRA).
It's free. Just visit the site for explanation, how-to's and code.
Page check-up services, programs. As
already mentioned above, it is very important that your code is right, your
graphics are as compressed as practical, your spelling is checked, your page
is browser compatible and your load time is brief. Of the programs that
reside on your computer,
CSE HTML Validator has so far
been very valuable while the others I've found aren't worth mentioning.
There are several programs IRA that check your page, but the best I've found
is
NetMechanic
which, for a small fee, checks all my pages each week and sends me an email
directing me to the results of the analysis. Weekly has been very helpful
because I find reasons to tinker with and tweak several pages every week --
but you can get it to check your site for nothing (though not weekly) --
check it out. Another IRA service that seemed very helpful is
WebSiteGarage.
Web Design Resources
Web Designers' Paradise -:-
Baby Steps
Webmaster-Resources -:-
Web Authoring Guides
Dan's Web Tips -:-
iDocs
Web Design Services & Resources
Bears
Webworks
Web site design, graphic design, submission services, site consultation,
meta data implementation. Affordable web site design services for small and
large businesses and individuals needing a unique site design. Bearz
guarantees "an affordable site design."
Accessibility As with curb cuts and
elevator lables of Braille, the internet can be browsed by individuals with
visual impairments if the website makes itself accessible through an
avoidance of certain coding problems, using ALT= with images, etc.
These links can help you meet the standards:
Bobby and
Accessibility Guidelines.
accepting
credit cards
There are several ways to accept credit cards on line. Some of these ways
require a hefty fee up front and a hefty monthly fee and you take credit
cards and deal with a bank. As a merchant, you have the software and
connections to the credit card companies more under your control. These are
called Merchant Accounts. For the tiny webster wannabe, however,
there are very cheap, resonable alternatives. These are turnkey accounts
which you set up through a service that handles the credit card processing
for you. They notify you when someone buys something and then charge you is
a little percentage of whatever money changes hands.
The turnkey solution can be a little risky. I was recently contacted by a
crafts person I purchased some soaps from saying I should check my credit
card for bad charges. She said that her credit card processing service had
apparently charged a bunch of extra charges and vanished in the night.
Though credit card companies insure users against mis-use of their cards, it
can be embarrassing to have to notify all your customers that they need to
check and make sure they didn't get over-charged by someone you thought you
could trust. However, compared to the cost of several hundreds of dollars
for a merchant account, for the little businessman this seems to be a small
risk.
Below are brief reviews of some of the turnkey services I found. (As one can
see from my website, I use two services -- PayPal and Verza. This covers the
possibility that one service is down temporarily.) Also note that if you
expect any international interest in your product, your credit card
processing service should be able to accept credit cards internationally.
Because this website is mostly focused on do-it-yourself webmasters with
small businesses, I haven't collected anything about available merchant
account services. (Merchant account offers can easily be found by doing a
search or asking at your own bank. They're big money services and have lots
of advertising and people hired to make them easy to find and connect with.)
PayPal
- PayPal takes credit cards internationally and allows you to send or
recieve money via your webpage or email. It pays interest on money in
your account with them, allows you to transfer your money into a bank
account of your choice, and offers an ATM VISA-connected debit card with
which you can access your funds instantly and make purchases that you
get small rebates on. They actually pay you $5 to set up an account and
then charge 2.9% plus $0.30 on each transaction. PayPal seems to
require a few more hoops to jump thru for the customer (they have the
customer sign up as a member) but it's mostly how they present
themselves. They don't really ask for much more information or clicks
than any other service -- but they seem to because they make it
sound like the customer is paying for your product and also
becoming a member of PayPal. Paypal seems to have been around for some
time. So far, PayPal has seemed very reliable.
Earn $5 for signing up with PayPal
(whether you use this service as your credit card service or not).
|
Verza
- Verza accepts international payments via credit cards or by direct
debit from a bank account. They also offer a form of an affiliate
program between Verza-using web sites. Their site is not the most easily
navigated and support is not glaringly, easily found, but I get quick
responses (same or next business day) by simply emailing
support@verza.com. There is no set-up fee, no monthly fee.
Verza takes 4.9% plus 99 cents per transaction. Verza transfers your
money into the bank account of your choice twice monthly. Verza has a
somewhat sketchy, "trust-us" sort of accounts management format on their
site that has me quite baffled at times. There is no easy to find a
detailed spread sheet available online, so it's tough to find details on
exactly what they take as their commission sometimes or to track your
money -- but so far Eva at customer service has been able to point me to
the right places, answer my questions and/or reassure me about concerns
sufficiently to quiet my mild, chronic paranoia. |
ClickBank
- ClickBank offers credit card acceptance and a form of an affiliate
program between ClickBank-using websites where one website can earn 5%
to 50% commission on referrals to another. They say the websites using
their service get about 30% of their business through ClickBank.
Clickbank has two types of programs for merchants -- one for merchants
selling digital goods and services and another for merchants that sell
goods that must be shipped to the consumer. The charges for the first
type is $49 one time setup fee and $1 plus 7.5% per transaction. The
second type is pricier at $100 setup, $50 monthly and $0.25 per
transaction (for the first $1K of transactions per month). |
BillCC charges 7.9% of plus $0.60 on each transaction. There are no
start up costs, monthly fees, or annual dues. |
|
eCharge
- eCharge says they "offer two easy ways to make website purchases:
eCharge Net Account and eCharge Phone. eCharge Net Account works like a
credit card--without the credit card numbers or risk of fraud. With
eCharge Phone, you can charge digital goods directly to your telephone
bill." There are no set-up fees, no annual fees, and they say on their
site that eCharge "offers competitive interest rates" but I couldn't
find anywhere where these were detailed. |
|
iBill - iBill is apparently a
bit new. I found them a bit difficult to sign up with, slow to return
phone calls and emails, and a bit problem-prone with regard to setting
up my account so that it would work. They seemed to spend an inordinate
amount of time making sure I was who I said I was and making sure my
webpage code was right -- and too little time checking their own system.
I tried using them and then gave up in late spring, '01. They contacted
me months later with a generic email saying they had fixed some glitches
in their system and apologized for any problems there may have been --
but I'd already long since moved on to other alternatives. |
affiliate
programs
Affiliate programs are arrangements made between two websites in which one
website has links to the other website's products. The arrangement is that
when people from the first site buy something from the second, the second
pays the first a commission. Some arrangements are for "clicks" -- if the
surfer surfing the first website clicks on a link to the second, the second
pays the first a few pennies. The agreement usually includes some provision
that the second site won't cut a check to the first site unless it is at
least some minimum amount (for example, they might say they'll pay monthly
unless the amount due is less than 25%, in which case the amount is carried
over to the next month).
selling for others
These links are to services that you sign up with for
free and then apply to their various companies to sell their services
and products off your website. There is no limitations on the number of
these you can be signed up with. Each offers hundreds if not thousands of
companies for you to make money with.
LinkShare
Referral Program
functions as an intermediary between web site's interested in selling
and businesses both large and small. Some companies you can sign up for
and get immediate approval, some companies want to check you out first.
The system is very easy to join and use. The site is well organized and
user-friendly. It's easy to link with programs and you pick from
sometimes dozens of graphic or text links for any program you set up a
linkshare with. |
|
clickXchange offers
impressive numbers of affiliate program opportunities. |
AffiliateShop is a very
polished service. As with the others, there is no charge to set yourself
up to sell hundreds of products. |
|
BeFree Reporting.net A quick
and easy service to get set up with -- user friendly. Very large with
lots of businesses to sell for. |
Share-a-Sale
offers free sign-up to sell for any of a
large set of businesses. |
others selling for
you These are services that you set up with so that other
websters can sign up to sell your products off their
websites.
FreeFiliate
is a program that allows you to offer affiliate programs to other sites.
You can set it up for free if you don't
mind freefiliate adding advertisement banners to some of your exchanges
with customers. Otherwise there is a one time $89 start-up fee.
|
AffiliateShop is a very
polished service. They charge $199 set-up fee and $45 per month fee for
the first 1K affiliates you sign on. This is a little too pricey if,
like me, you have only a handful of not-universally-sought-after items
for sale (e.g., hypnosis tapes). Ideal if you have a product line that
hundreds of other sites will want a chance to sell for you. |
Share-a-Sale offers to track and handle affiliates for you
for a $150 set-up fee and a $50 deposit to begin your account that pays
affiliates. |
LinkShare
Referral Program
functions as an intermediary between websites interested in selling and
businesses both large and small. You have to provide a deposit against
which they will draw payments to sites you sign on. |
clickXchange
gives another alternative. From their site: "There are no setup fees. An
Advertiser's only service charge is 30% of their Affiliate pay out for
"valid" traffic. Advertisers are required to spend a minimum of $19.95
in clickXchange service fees, prorated to the number of active days
within any given month. The $19.95 service fee is accumulated from all
programs under the same advertising account. Remaining portions will be
billed on the 1st of each month for the prior month. New accounts are
waived the monthly minimum for 30 days, however an overall account usage
fee of $10 will be billed for early account closures. [EXAMPLE: An
advertiser is offering $0.10 per click. An affiliate sends the
advertiser a valid click. The affiliate earns $0.10 and clickXchange
earns a $0.03 service commission, so the total will be $0.13. The $0.03
is the deducted from the $19.95 minimum service fee so the amount due at
this point is now $19.92 and it is accumulated for all programs under
the same advertising account.] In order to protect affiliates from
nonpayment, we require that Advertisers open an escrow account. Minimum
starting balances are as follows, per click $100, per sale and lead
$250." |
onto
search engines
To be known at all to the search engines you must tell them you are on the
net -- or they need to discover a link to you somewhere on another site
(another site that the search engines already knew about). They don't
scour servers for new listings. They need to be told.
You can go to most search engines and list yourself (search
engines urls). Some sites will not let you tell them about
yourself. They get their information through other services you can inform,
though.
search
engine submission
Search engines don't know you're out there on the web until they
either 1) run across you from a link on another site or 2) are told you're
out there by you "submitting" your site info to them. It's best not to just
wait for them to discover you. Each search engine has its own procedure.
Once submitted or otherwise discovered, the spider (and maybe a human) goes
there and gets your keywords and a gist of your site to include in their
search engine listings for retrieval when someone asks about one of your
keywords.
You submit a site by going to the search engine's home page and look
for something like "Add a Site" or "Submit URL" (search
engines urls). It will usually be in the tiniest or almost the
tiniest font on the page. You might glance at the search engine's criteria
for submission, too, if you have anything that might be considered "iffy" on
your site (like adult only content, colorful language, bomb-making recepies,
etc.) -- or if you have a site on a free website server. Many search engines
don't want anything off color or they want to list it very carefully. Some
search engines don't want to list websites on free website servers.
Don't just submit the home page. You should submit each substantial
page of your site as if it were a site by itself. This way each page becomes
a potential doorway for surfers to enter your site from the search engines.
But beware -- the rumor is that search engines will think you're up to
something crooked if you submit more than 5 pages from your site in any
given day.
If you like quick, submit your site to each search engine for only a mere
little $199 !?!? When you go to most of the search engine submission
pages, they offer to get you spidered and onto their databases within a
couple of days for "just" a few hundred dollars. If you have the money to do
this, you probably are way out of my league and are dealing with issues and
opportunities that I can't even guess at -- and you shouldn't be bothering
with this (the Wannabe Webster) website of information. For those of us who
can't throw down several hundreds of dollars to get listed, they have a
cheaper price. And for those who can't shell out that, they have a
free submission option. (At least most do. You
may find one that insists on a big charge. My reaction was to completely
skip the one I came across and I later found my site listed there anyway.)
Of the freebe submission options, they usually try to throw some cold water
on the idea by telling you they aren't sure when they'll get to reviewing
your site -- may be as much as 6 months. Frankly, I assume that any search
engine that becomes famous for only listing sites that have paid big money
to be on them will be treated with suspicion by surfers looking for either
information or products. One would have to assume that somehow the sites
listed there are expecting to vacuum out surfers' pockets to make their
investments pay off. Such search engines would kill themselves with such a
policy -- so don't be daunted by the threat to take some time -- unless you
have WAY more money than time and feel a need to shave weeks off the whole
process. Those threats, at least for now, are mostly marketting spin to get
you to open your wallet.
You can also pay a service to submit you to multiple search engines.
You will find all manner of little ads for submission services popping up
when you submit your site. Some promise to submit you to hundreds of search
engines around the world. Most of the search engines they are referring to
are simply web pages that have a "search this page" program and most of them
want your submission to turn around and use your email address. Remember
that as noted just above, it's rumored that more than 5 submissions (five
pages of a site submitted as if each page was a site itself) to some sites
may be dismissed by the search engine as suspicious. Be clear about what the
service does before you use it, too. The first service I signed up for
seemed to stimulate an email flow of junk email back to me at the rate of
about 100 an hour for the first three or four days, slowly tapering off over
weeks to a mere 20 or so daily.
two of the many submission services
Verica
-:-
One Million Submit
I manually submit my pages when I add one to the site, but I worry about not
getting around to it often enough (they say it doesn't hurt to do it monthly
to be sure you don't accidentally disappear. I also use
Verica
-- who impressed me enough to give such services another try (I had sworn
such services off after that first one). Verica submits my site to a
reasonably impressive list of sites and sends me an email report of
successes and problems with any particular search engine site. (Some are
probably not search engines at all -- but part of this whole search engine
game is having your site listed on other sites.) Other submission services
will promise to submit your site to several hundred search engines and never
tell you if they ever tried. (You find out indirectly that they did submit
your site to a lot of places that keep your site listed on some list for a
week or a month. You find this out because those sites send you an email
telling you that they are bumping you off if you don't resubmit -- OR they
send you an email saying thanks for the submission, here's one to thirty ads
for you to read, and don't complain because this isn't spam because you sent
in your email address when submitting your site.)
Below is a page of search engine submission urls you can use to go to
individual search engines yourself and manually submit your url -- and two
pages of search engine submission information that I found very helpful in
getting a little understanding of all this. (I'd be happy to include more
submission urls -- or sites with really good info -- if anyone has any
suggestions.)
submit to search engines urls
searchenginewatch.com
all sorts of search engine info
Search
Engine Ranking
Surfers are generally most likely to click only on the first 10 listings of
a search. They are generally not likely to go beyond the first 30. It's
therefore pretty much worthless to be ranked any further down the lists. So
how do they decide how your site ranks?
Popularity and pay. Basically, search
engines rank on the basis of how "popular" you are -- and in some
cases on the basis of how much you pay the search engine for ranking.
"Popularity" to search engines means how often they find your url listed on
some other site on the internet. The search engines are constantly spidering
through the web, going from site to site and recording keywords and links
and keep track of how often they find each link. Bigger, more focused sites
that list you are apparently given more "weight" than on obscure, unfocused
sites -- but even if only obscure, unfocused sites link to you, if there's
enough of them you can still get up pretty high in the rankings on many
search engines. The more sites that the search engine spiders find linked to
your site, the higher the search engines rank you.
POPULARITY: Reciprocal links
Reciprocal links are a very potent strategy for getting rankings up.
Reciprocal links are exchanges of links -- each puts the other's url on his
links page. I'll scratch your back if you'll scratch mine -- or in this
case, I make you a little more "popular"-looking, and in return you make me
look more "popular"-looking. You can solicit reciprocal sites by visiting
other sites and asking their webmasters if they would like an exchange.
Start by going to other pages like yours or in some way pertinent to your
site's topic. Look for their links page and see what's there. You can pretty
much tell if it seems they there is a likelihood that an email offering to
exchange links might be worthwhile. Many sites include only a few very links
to mega-sites that are unlikely to bother with reciprocating links. Many
more sites include a lengthy list of other sites -- some only have links to
sites focused on a specific topic -- others have links to sites focused on a
wide variety of themes. Often there will be a statement somewhere on the
site briefly offering reciprocal links. Each of these sites that have such
links pages are obviously interested in reciprocal links. Further, it is
likely that all the sites on their links page are sites that are interested
in reciprocal links.
This often seems like mining. You find a vein and work it till you have all
the gold and then move on to further prospecting. It is a lot of work but it
goes well with tv watching. I found that after working up a list of about
100 reciprocal links (check
the page) -- which took many hours of emailing -- my
head-cleaners site went from rankings of over 600 (I never found it listed
even though I looked at the first 600 rankings) to rankings in the top 30's.
I would not expect reciprocal links to do much in the way of referrals,
though they may. The percentage of surfers that go to sites from other
sites' links pages is reportedly small. For reciprocal links to work as a
referral source, you need to find a lot of sites that compliment yours and
vice versa and the links need to be presented in a very prominent,
attractive, engagine manner.
It is said that focused links pages -- links pages focused on your site's
topic, are given more weight by search engine spiders. (That is, a hypnosis
site with a link to my hypnosis tapes site would be a stronger vote that a
quilting site with the same link.) However, a lot of links from non-similar
sites are still a lot of votes for your popularity.
A recent piece of information I've come across is that at least some of the
search engines process the text that accompanies a link on a link page --
giving greater weight to a link with text that reflects the keywords of the
site it points to.
You should be aware that there are a lot of services and programs that say
they will help you put together hundreds of reciprocal links. I keep running
across articles, though, expressing concern that some search engines are
beginning to think that if you use a a flaky links strategy for reciprocal
links, your site might be banned from their search engine altogether -- so
use discretion.
Programs and services that aid in gathering reciprocal links. Below
are some programs and services that seem to be well thought of in some
circles. These are likely to save a great deal of time (as compared to the
way I've been doing it). I've just recently begun using some of these (I use
the first three). Of the paid services, be mindful of free sites, big
promises and agreements and if they maintain your links for you, be sure you
understand what that means.
Self Promotion is a
fabulously rich, complex site full of information and
free stuff. The cost is honor-system
share-ware-ish -- you're asked to pay what you think it's worth after
you try the many aspects of the site.
LinkTrader is a
free links maintenance program that you can
use to do mass checkings of all the sites that have exchanged links with
you -- to make sure your url is still on them.
LinkCrafter is a
free possible reciprocals program that you
can use to find sites with whatever keywords you specify.
___ paid services ___
LinksManager -:-
Link-Spy -:-
LinksManager
Linkagexpress -:-
Cyber-Robotics - Zeus
|
Attractive content to increase popularity
is a way to get people to put your url on their website (not to mention buy
your product). Information, articles, contests, bulletin boards -- anything
that might make it seem like a good idea to put a link to you on a website
-- is a good idea. Though this doesn't initially get surfers to your site,
once they find you some of them will be adding your url to their I'D.
PAY: Paying for search engine ranking
Paying for search engine ranking is possible by paying a service to promote
your site for you or by paying some of the search engines "per-click." These
pay-per-click search engines either blend your url with those they have on
the basis of popularity or place your link in a visually prominant place
separate from the popularity-based sites.
I used the pay-per-click sites below for the first six months my site was up
and am now seeing if I can fly solo. I have a small site and small selection
of items and I didn't spend much once I narrowed my keywords down to the
most important. My theory was that I could help my site along while I wait
to establish popularity-based rankings. (Pay-per-click can level the playing
field a little and get little guys a boost. HOWEVER, we should all watch out
and make sure that pay-per-click doesn't get more popular than popularity
rankings. That would ultimately result in squeezing out us little guys and
resulting in a money- rather than info- dominated internet.)
You can experiment with pay-per-click for very little, depending on your
product and depending on your competition. In some cases for only a dollar
or so per day you might be able to have your site show up on the first page
a surfer sees when searching for one of your primary keywords. I found that
paying for high rankings for some keywords yeilded pretty good results. The
better services give you statistics on how often a surfer is offered a
chance to click on you and how often they do click to you. Be sure to take
advantage of stats available to see if you're really getting anything for
your money.
GoTo.com
is widely considered one of the top pay-per-click search engines. My
experience so far has seemed to suggest that, too. With GoTo, you bid
from 5 cents on up for ranking on their site on each keyword you want
your site to be associated with. Being on their search engine is fine,
but the big value is in the fact that they sell their top three rankings
to a number of other, bigger search engines. (Note that it's just the
top three.) They have an easy-to-use interface.
GoTo is currently offering $5 sign-up
bonus.
FindWhat.com
Google.com
Bay9.com
GoClick.com
AskJeeves ads
|
Pay-fer Services to Promote Your Site, Optimize
Search Engine Placement
This is an alternative to spending many hours in trial and error
experimenting and surfing and searching and emailing for reciprocals. You
hire a service to handle this for you. I know little or nothing about trying
this because my budget is smaller than my late night energy.
PositionGeek
Positioning analysis, site positioning, keyword marketing, postioning
analysis company, positioning analysis report, site positioning techniques,
site positioning company, site positioning prices, keyword marketing
company, keyword marketing techniques. Check this site out.
Aardvark Web Site Promotion
Search engine optimization company. Leading edge web site promotion
techniques can help you build up your web site traffic and boost those
search engine placements while reducing your headaches for a fee.
Free checks of how you rank on search engines
Agent Web Ranking is free software
that you install on your computer. It's very user-friendly, seems to work
hard, offers a lot of helpful webmaster-oriented links, and does a very
complete job of finding out how you rank on many search engines.
RankPilot will check the search
engines online for you for free. This is a
quick and dirty little service and it is VERY likely to UNDERestimate your
rankings -- but for free, it's worth the price.
keeping
up, staying tuned
E-zines. Getting up and getting going is one thing. Keeping up with
changes and issues is another. There are a variety of weekly e-zines that
can be helpful and a bunch that can keep your e-mail cluttered up
worthlessly. When you sign up for an email e-zine, accidentally or
otherwise, be aware that unsubscribing can be difficult to impossible. With
some of the less "self-assured" e-zines, it must be a marketing strategy to
never let a subscriber unsubscribe. I wish I had started subscribing to
e-zines using a dedicated email address so I could periodically terminate
the name and start a new one and just re-subscribe to the ones I want.
Below are the e-zines I find very helpful and that I find myself regularly
carefully reading. The advertizing that brings them to you for
free is not the prodominant part of the
e-zine, and the articles are very helpful in understanding the issues that
relate to getting people to come to your site and enticing them to take
advantage of its offerings.
WebPro News
MarketPosition
SitePoint
Tribune
Regular check-ups for errors. As you tinker with this and that on
your pages, you will slip up.
NetMechanic
or some similar program can be very helpful in automatically, regularly
chacking your site for any html errors, broken links, problems with load
time or spelling errors.
Check link popularity. You can get a quick check on how many other
sites link to your site on several different search engines by visiting
MarketPosition.com.
etcetera
automated email
reciprocal link requests, advertizing
Roibot
offers a wide range of products and automated services -- the most
interesting of which is the automated email program, ROIBOT. This can be
used for mass emailings for advertizing or for reciprocal link requests. I
do not do mass mailings -- or have not. I haven't tried the program but I
have received ROIBOT mailed ads and reciprocal link requests.
bells & whistles
CrookedBush has lots of unique
cgi Perl scripts to make a site efficient and interactive.
"...saying,
"Buddy, you better
beware."
Protecting Intellectual Property
an article and links from e-Commerce-Guide.com about protecting your ideas
and creations.
polish & panache
theSpot for Website Developers is
a rich sight of advanced insights, software, services, resources -- for
advanced websters.
recommended
freebees
Agent Web Ranking
LinkCrafter
NetMechanic
|